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Shipping & Return Policy

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Returns Policy

Due to potential liability concerns, reloading components and ammunition are typically not eligible for return.  However, if you were sent the wrong item or a defective item, we will promptly rectify the error and pay any return/replacement shipping costs.  Please carefully check that the items you are ordering are the items (caliber, brand, process, crimp, amount, packaging) that you are intending to purchase.

Your refund may take two to three weeks after giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the United States where the product is legally allowed to be shipped. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based, especially in the case of ammunition. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

IMPORTANT Legal and Warranty Disclaimers: By purchasing from Kaleo Arms INC., Buyer agrees to the following terms and conditions regarding eligibility to purchase and liability disclaimer. By submitting an order, Buyer certifies that Buyer is legally allowed to purchase and possess reloading components according to Buyer’s State and US Federal law. It is the Buyer’s, ultimate loader’s, and shooter’s responsibilities to inspect each and every brass and hull component before loading. Kaleo Arms INC. and its parent and sister corporations assumes absolutely no liability for any defective brass as Buyer agrees that all brass and hulls are sold as-is. Loading ammunition and using re-loaded ammunition are dangerous activities requires competent knowledge of reloading, safe practices, and common sense. Never load ammunition outside commercially published or available load data as serious injury or death may occur. Proper safety equipment should always be used when reloading and shooting reloaded rounds. Reloading should only be done in well lighted areas and with the undivided attention of the reloader. Because Kaleo Arms INC. cannot control the individual reloading and handloading practices of each end loader and user, Kaleo Arms INC. hereby disclaims any and all liability for any damages or injury that may result from reloading brass and hulls purchased from Kaleo Arms INC. Buyer agrees to the foregoing provisions in their entirety upon submitting an order. CA Prop 65 Warning: These product can expose you to chemicals including LEAD, which is known to the State of California to cause cancer, and LEAD, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.